When it comes to maintaining your vehicle, one aspect that often goes overlooked is the condition of your auto glass. Whether it’s a small chip or a full windshield replacement, choosing the right repair shop is crucial for both your safety and the longevity of your car. If you find yourself in need of auto glass repair in Houston, here are a few things to consider when looking for the perfect shop.

Certifications and Training

Let’s start with the basics. When searching for an auto glass repair shop, make sure their technicians are certified by the Auto Glass Safety Council (AGSC). This certification ensures that the folks working on your car know their stuff when it comes to proper installation and repair techniques. It’s a seal of approval that goes a long way in assuring you that your vehicle is in capable hands.


Not all auto glass is created equal. Reputable shops use Original Equipment Manufacturer (OEM) or equivalent glass to ensure the structural integrity of your vehicle. It is important to ask about the parts they use when making your inquiry. Your safety and the durability of the repair depend on it.

Not only is the quality of parts essential, but you also want to ensure the shop has a good reputation. Check out online reviews and ask around to find out more about them. A shop with a solid reputation is more likely to provide reliable and trustworthy services.

Insurance Coverage and Warranty

Most insurance providers cover the cost of windshield repairs and replacements. Keep this in mind and look for an auto glass repair shop. Many shops deal directly with insurance, so you don’t have to. This can ease your mind and make the repair process go more smoothly. Remember to ask about the warranty and guarantee as well. A solid warranty is a clear sign that the shop has confidence in the quality of their service.

Transparent Pricing

Nobody likes surprises, especially when it comes to the bill. Choose a shop that provides a detailed estimate, outlining all the costs associated with the repair. Transparency in pricing builds trust and ensures you know exactly what you’re paying for.

Customer Service

When you call a potential shop, how they treat you over the phone is a good indication of how they treat their customers overall. A friendly and knowledgeable staff can make the entire process more pleasant. Good communication and a customer-centric approach go a long way in establishing a positive and stress-free experience.

Finding the Right Auto Glass Repair in Houston

Choosing the right auto glass repair shop is about more than just fixing a chip or replacing a windshield. It’s about ensuring your safety on the road and the longevity of your vehicle. If you are on the hunt for the best auto glass repair shop, you want to find a shop that ticks all the boxes. At Texan Glass, we offer OEM parts, warranty, and exceptional customer service. We will even come to you with our free mobile service! When it comes to auto glass repair in Houston, we pride ourselves on being efficient, professional and transparent. There are no surprises when you deal with us – so check out our website and schedule your appointment today.